Shipping Policy

Thank you for shopping at Sway Living for your furniture and home accent needs. We are committed to ensuring that your shopping experience with us is as smooth and enjoyable as possible. Below, you will find our shipping policy to help you understand how we handle the delivery of your orders.

Shipping Timeframe:

  • Most orders will be processed and shipped within 1-3 business days.
  • Shipping within the continental United States normally takes between 7-10 business days.
  • Please note that shipping times may vary based on your location, product availability, and other factors.

Shipping Delays:

  • While we strive to deliver your orders on time, occasional delays may occur due to unforeseen circumstances, such as weather conditions or carrier-related issues.
  • Rest assured, if there are any significant delays in your order, we will notify you promptly via email or phone.

Free Shipping:

  • We offer free standard shipping on all orders within the continental United States.
  • No minimum purchase amount is required to qualify for free shipping.

Order Tracking:

  • Once your order has been shipped, you will receive a tracking number via email.
  • You can track your order using the provided tracking number on our website or the carrier's website.

Shipping Methods:

  • We partner with reputable carriers to ensure your orders are delivered safely and securely.
  • Our carriers may include but are not limited to UPS, FedEx, or trusted local delivery services.

Shipping Destinations:

  • At this time, we only ship within the continental United States. We do not offer international shipping.

Multiple Items in One Order:

  • If you have ordered multiple items, they may be shipped separately based on availability. In such cases, you will receive multiple tracking numbers.

Signature Requirement:

  • Some high-value items may require a signature upon delivery to ensure their safe arrival.

Order Changes and Cancellations:

  • If you need to make changes or cancel your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that once an order is processed and shipped, changes may not be possible.

Returns and Refunds:

  • For information on returns and refunds, please refer to our Returns and Refunds Policy on our website.

If you have any questions or require further assistance regarding our shipping policy, please do not hesitate to reach out to our friendly customer support team. We are here to make your shopping experience enjoyable and hassle-free.